What are three things you should say to a client just before they leave?

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The correct choice emphasizes the importance of maintaining a positive and professional relationship with the client even as their appointment comes to an end. Thanking the client shows appreciation for their business and helps to foster loyalty and a positive experience. Encouraging them to reach out indicates that you are available for any questions or concerns they may have, which reinforces a sense of support beyond their visit. Additionally, inviting referrals taps into their satisfaction, suggesting they share their experience with friends or family, which can help grow your client base. This approach is not just about the immediate interaction but about building a long-term relationship that can benefit both the stylist and the client.

In contrast, the other options lack professionalism and do not promote a positive connection. Expressions of indifference or negativity, like "see you never" or "never come back," can leave clients feeling unvalued and unlikely to return. It’s important for service-oriented professions to ensure that clients feel appreciated and motivated to return. Thus, the choice that includes thankfulness, encouragement for future communication, and an invitation for referrals best encapsulates the core values of customer service and relationship building in this setting.

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