True or False: Asking about the frequency of their shampooing allows you to decline service if necessary.

The statement is actually true. Understanding the frequency of a client's shampooing is essential in assessing their hair and scalp condition. If clients are presenting themselves with excessively dirty or unhealthy hair and scalp, it may impact the quality of the service you can provide. It's important to maintain professional standards, and if a client's hair is in a condition that could lead to an unpleasant or unsatisfactory service, you have the right to decline service to ensure both your and the client's best interests.

This includes considerations like maintaining hygiene standards and protecting your tools and equipment, as well as ensuring the safety and well-being of the client. If a client is not adhering to basic hygiene practices, it could affect the outcome of the service and the overall salon environment. Therefore, asking about their shampooing frequency is a proactive approach to providing safe and effective hair services.